Editorial, Open-Data & Canadian Compliance Desk
Contact Our Canadian Desk
Reach out to suggest a missing Canadian utility, municipality or ISP, submit an official open-data status feed, make a privacy request (PIPEDA / Quebec Law 25), or send legal correspondence. Direct email: [Protected Email — Enable JS]
1. Missing Utilities & APIs
Submit municipal hydro boards, rural co-ops, or provincial waterworks open feeds.
2. Privacy & Law 25 Desk
PIPEDA & Law 25 access, correction, or erasure requests processed within 30 days.
3. Emergency Warning
This form is NOT 911 dispatch. Always call 911 for downed power lines or gas leaks.
Related Governance, Policies & Consumer Escalation
If you need to log an active service disruption by Canadian postal FSA, use our dedicated Report an Outage portal. For Google AdSense cookie preferences, legal disclaimers, or takedown procedures, review our Privacy Policy, Terms of Service, and Copyright & Notice Policy.
How Inquiries & Corrections Are Processed Across Canada
- Missing Utilities or Open-Data Feeds: Include the official utility, municipal waterworks, or broadband carrier name along with its public status portal or API endpoint URL. Our data team validates public feed formats (GeoJSON, ArcGIS REST, RSS, Statuspage) prior to indexing.
- Data Corrections or PIPEDA / Law 25 Privacy Requests: Reference the exact outagecanada.com URL and comment or subscriber email concerned. Identifiable privacy access, correction, or erasure requests receive a formal written response within 30 calendar days under federal PIPEDA and Quebec Law 25.
- Advertising Compliance & Editorial Independence: Display advertising is managed programmatically via Google AdSense and Google-certified partners. OutageCanada never accepts commercial sponsorship to alter, delay, or remove documented outage histories.