Copyright, Trademarks & Notice Policy

Last updated: 2026-11-11

OutageCanada (outagecanada.com) respects intellectual property laws across Canada and internationally. This page sets out our policy under the Copyright Act of Canada (R.S.C., 1985, c. C-42), Canadian Fair Dealing principles, Canada’s Notice-and-Notice regime, North American trademark law, and DMCA takedown requests where applicable.

1. Original Platform Content & Editorial Ownership

All original source code, custom user-interface design, SVG icon systems, database schemas, interactive JavaScript calculators, technical guides, long-form articles, and compiled historical outage analysis published on OutageCanada are protected by Canadian and international copyright law. Reproduction, automated scraping, or bulk republication of OutageCanada’s guides, scripts, or tool layouts without written permission is prohibited.

2. Trademarks & Nominative Provider Identification

OutageCanada monitors service status across hundreds of Canadian utilities, internet providers, mobile networks, banks, municipalities, and online platforms. Names and marks such as Hydro One, Hydro-Québec, BC Hydro, Rogers, Bell, Telus, Videotron, Cogeco, ENMAX, EPCOR, SaskPower, and Interac remain the exclusive trademarks of their respective owners. Their use on OutageCanada is strictly descriptive and nominative—solely to identify the entity whose public outage status or consumer billing framework residents are searching for—and never implies sponsorship, endorsement, or partnership.

3. Open Data Attribution & Royalty-Free Photography

Outage alerts and environmental bulletins incorporate public open data credited to official public authorities (including Environment and Climate Change Canada open weather alerts, municipal open feeds, and public BGP telemetry networks). Photographic assets across sector headers and guides are either originally generated editorial assets belonging to OutageCanada or curated royalty-free photographs licensed under permissive commercial attribution-not-required terms (such as Pexels free commercial license).

4. How to Submit a Copyright, Trademark, or Removal Notice

If you believe that text, an image, or a reference displayed on OutageCanada infringes your copyright or trademark rights, please submit a written notice to our Copyright Compliance Officer at [email protected] (or via our Contact Desk) containing all 5 details below:

1. Your full legal name, title/organization, email address, and telephone number (or electronic signature of an authorized agent).
2. Clear identification of the copyrighted work or registered trademark claimed to have been infringed.
3. The exact URL(s) on outagecanada.com where the material appears so our compliance team can inspect and locate it promptly.
4. A statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent, or Canadian Fair Dealing / Fair Use law.
5. A statement verifying that the information in your notice is accurate and that you are authorized to act on behalf of the rights owner.

5. Review Timeline & Counter-Notification

Verified copyright or trademark removal notices are reviewed by our editorial desk within 48 to 72 business hours. Where infringement is substantiated, the disputed asset or excerpt is promptly removed or attributed accurately in compliance with Canadian law and DMCA standards. If material authored by a contributor was removed in error, a written counter-notice citing lawful authority or Fair Dealing justification may also be emailed to [email protected].